{"xsrfToken":"BSDQ-45FL-JOVB-15QS_fb8f00c27433a5bc11e375e5c401551a8fbfc7a7_lout","branding":{"id":"1","key":"nod","name":"Nodeum","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/11","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#6aa382","headerLinkHoverBGColor":"#6aa382","headerBadgeColor":"#6aa382"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to Helpcenter","sharedPortalName":"Helpcenter","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to Helpcenter","sharedPortalName":"Helpcenter","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#5a6266","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/19df6471-d6ff-4222-824e-6f48620ffafd/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2NWM2ZGZkOC1jYWE3LTQ3ZjgtOTJiOC0yZDdlYWFjYzc5Y2UiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjE5ZGY2NDcxLWQ2ZmYtNDIyMi04MjRlLTZmNDg2MjBmZmFmZCI6WyJyZWFkIl19LCJleHAiOjE2ODUyNjgyNDAsIm5iZiI6MTY4NTI2NzY0MH0.Uvdp3sDhqRrF6hD_t_OKNhQsgDe3i7OOLVBxas-4lKo&client=65c6dfd8-caa7-47f8-92b8-2d7eaacc79ce&height=300&mode=fit","bannerMediaApiFileId":"19df6471-d6ff-4222-824e-6f48620ffafd","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"nod","projectId":10000,"serviceDeskId":1,"name":"Nodeum","description":"<p>Get help with Nodeum products and services</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"2","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Get questions about Nodeum ?</p>","icon":10427,"iconUrl":"https://mt-c-storage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10427","groups":[6],"key":""},{"id":"31","name":"New Features Request","descriptionHtml":"","callToAction":"New Features Request","introHtml":"<p>Any new feature for Nodeum ?</p>","icon":10932,"iconUrl":"https://mt-c-storage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10932","groups":[6],"key":""},{"id":"1","name":"Report a system problem","descriptionHtml":"","callToAction":"Report a system problem","introHtml":"<p>Having trouble with Nodeum ?</p>","icon":10438,"iconUrl":"https://mt-c-storage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10438","groups":[6],"key":""},{"id":"20","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Get questions about LMS ?</p>","icon":10427,"iconUrl":"https://mt-c-storage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10427","groups":[],"key":""},{"id":"9","name":"Desktop/Laptop support","descriptionHtml":"","callToAction":"Desktop/Laptop support","introHtml":"<p>If you are having computer problems, let us know here.</p>","icon":10410,"iconUrl":"https://mt-c-storage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10410","groups":[],"key":""},{"id":"3","name":"Fix an account problem","descriptionHtml":"","callToAction":"Fix an account problem","introHtml":"<p>Having trouble accessing certain websites or systems? We'll help you out.</p>","icon":10420,"iconUrl":"https://mt-c-storage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10420","groups":[],"key":""},{"id":"19","name":"Report a system problem","descriptionHtml":"","callToAction":"Report a system problem","introHtml":"<p>Report a problem on LMS</p>","icon":10438,"iconUrl":"https://mt-c-storage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10438","groups":[],"key":""},{"id":"7","name":"Request a new account","descriptionHtml":"","callToAction":"Request a new account","introHtml":"<p>Request a new account for a system.</p>","icon":10431,"iconUrl":"https://mt-c-storage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10431","groups":[],"key":""},{"id":"12","name":"Request new hardware","descriptionHtml":"","callToAction":"Request new hardware","introHtml":"<p>For example, a new mouse or monitor.</p>","icon":10418,"iconUrl":"https://mt-c-storage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10418","groups":[],"key":""},{"id":"11","name":"Request new software","descriptionHtml":"","callToAction":"Request new software","introHtml":"<p>If you need a software license, raise a request here.</p>","icon":10437,"iconUrl":"https://mt-c-storage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10437","groups":[],"key":""},{"id":"10","name":"Set up a phone line redirect","descriptionHtml":"","callToAction":"Set up a phone line redirect","introHtml":"<p>Request a redirect of our phone systems for a specific date and time.</p>","icon":10421,"iconUrl":"https://mt-c-storage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10421","groups":[],"key":""},{"id":"14","name":"Upgrade or change a managed system","descriptionHtml":"","callToAction":"Upgrade or change a managed system","introHtml":"<p>For example, upgrade JIRA.</p>","icon":10423,"iconUrl":"https://mt-c-storage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10423","groups":[],"key":""},{"id":"13","name":"Upgrade or change a server","descriptionHtml":"","callToAction":"Upgrade or change a server","introHtml":"<p>For example, upgrade the VPN server.</p>","icon":10416,"iconUrl":"https://mt-c-storage.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10416","groups":[],"key":""}],"reqGroups":[{"id":6,"name":"Nodeum"}],"orderMapping":{"6":[1,31,2],"7":[19,20],"5":[7,3],"1":[2,1,7],"4":[2,9,11,12],"2":[1,11,14],"3":[1,10,13]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"acc04bb3-88ff-3f91-b48b-3cac4643560f","appLinkName":"Confluence (mt-c-storage.atlassian.net)","spaceKey":"HOME","spaceName":"MT-C Help Center","isServer":false},"labels":[],"projectKey":"MTC","serviceDeskId":1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"MTC","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Helpcenter","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://mt-c-storage.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=mt-c-storage","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"BSDQ-45FL-JOVB-15QS_fb8f00c27433a5bc11e375e5c401551a8fbfc7a7_lout","baseUrl":"https://mt-c-storage.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"52428800","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"65c6dfd8-caa7-47f8-92b8-2d7eaacc79ce","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}